MumTrainer > Terms & Conditions

Terms and Conditions for In-Person Group Classes in Kilkenny

DATA PROTECTION

At MumTrainer, represented by Gina Prónay-Zakar (Personal Trainer), we are fully committed to complying with the EU General Data Protection Regulation (GDPR) and the Data Protection Act 2018. Your personal data is handled securely and used solely to enhance your experience. For more details, please refer to our Privacy & Cookies Policy.

PAR-Q (Physical Activity Readiness Questionnaire)

Before joining any programme, you must complete a health questionnaire (except if you are an existing participant and your health condition has remained unchanged).

  • If you are pregnant, you must complete a pregnancy-specific health questionnaire, signed by your doctor.
  • The first page of the online form contains general health and PAR-Q questions. If you answer ‘YES’ to any of the 8 PAR-Q questions, GP clearance is required.
  • The second page is required for participants in the Mum3X and Mums & Babies Pilates programmes. If you’re joining a different class, you may skip this section.
  • The third page is mandatory for all participants, though you may refuse to answer certain questions.

Completing the form takes approximately 3-4 minutes and is crucial for ensuring a safe and effective programme.

For safety reasons, we reserve the right to decline applicants if contraindications prevent safe participation.

EXERCISE PROGRAMME INFORMATION

  • The programme is tailored to the fitness level and goals of group members.
  • Some exercises may cause exertion or discomfort, especially during cardio sessions.
  • All exercises are demonstrated, and you are encouraged to ask questions.
  • While every effort is made to minimise risk, all exercise carries some level of risk.
  • If you experience pain or discomfort, you must stop immediately and inform the instructor.
  • You may withdraw from any activity at any time.

By participating, you confirm that you understand the nature, risks, and benefits of the programme.

LIABILITY WAIVER

  • Exercise carries inherent risks.
  • By joining, you voluntarily release the instructor, venue, and affiliates from any liability for injuries, damages, or health complications arising during sessions.
  • It is strongly advised to consult a medical professional before participating, especially if you have pre-existing conditions.
  • You must inform the instructor of any changes in your health that may affect your participation.

By submitting your health questionnaire, you acknowledge your understanding and voluntary acceptance of these terms.

PAYMENT, REFUND & CANCELLATION POLICY

1. Payment Details

  • The easiest way to book is via mumtrainer.sumupstore.com, where payments can be made instantly.
  • Payments via cash or card are only available up to 48 hours before the programme starts.
  • Discount codes must be entered at checkout—they cannot be applied retroactively.

2. Refund Policy

  • All purchases include a 2% online payment fee, which is non-refundable.
  • A full refund (minus transaction fee) is available within 72 hours of purchase if you change your mind.
  • If you are not satisfied after your first session, you may request a full refund. After this, all payments are non-refundable.
  • If the programme is deemed unsuitable for you due to medical contraindications, you may receive a full refund for any remaining classes.

3. Postponement & Vouchers

  • If a participant experiences a sudden health condition change that prevents participation, refunds are not available, but:
    • Their spot may be postponed for up to 6 months.
    • OR they may receive a voucher for the remaining classes (minus transaction fee), which can be used by themselves or transferred to another person.

MINIMUM & MAXIMUM PARTICIPANTS

  • To ensure quality instruction, class sizes are limited:
    • General classes: Maximum 15 participants
    • Postnatal Recovery & Antenatal Pilates: Maximum 10 participants
    • 60+ and Pilates classes: Maximum 12 participants
  • A minimum of 6 participants is required to run a programme (depending on the class type). If the minimum is not met, all registered participants will be notified, and payments will be fully refunded.

CLASS VENUE & ACCESSIBILITY

All classes take place at:
Kilkenny Sports Therapy
Unit 24, Hebron Industrial Estate, Hebron Rd, Leggetsrath West, Kilkenny, R95 E0PN
(Above Dragons Lair Martial Arts Centre)

Free parking is available in front of the building.
The venue is accessible only via stairs.
The room is well-heated, but dressing in layers is recommended for comfort.